Champion Solutions Group Launches ebridge

Champion Solutions Group launches ebridge, an exclusive SaaS tool that accelerates deployment and significantly reduces bidirectional IT application costs associated with ServiceNow

June 18, 2019 – Boca Raton, FL. Champion Solutions Group has released its new ebridge SaaS tool to help companies populate their ServiceNow Configuration Management Database (CMDB) with assets from existing IT applications. The tool offers efficient bidirectional data correlation that enables smart ServiceNow workflows. ebridge features pre-built connectors between enterprise IT and security applications that drive down associated integration costs.

“Many companies have years of investment in their security and IT applications,” explains Champion Solutions Group CEO, Chris Pyle. “They’re looking for a cost-efficient way to leverage these assets for use in ServiceNow. ebridge enhances the value of your ServiceNow investment by creating seamless integration with these existing disparate applications.”

Pyle notes that ebridge also allows management of popular IT programs such as SolarWinds, Active Directory, JASK, BigFix, QRadar, and many more through the ServiceNow portal. Clients will see reduced costs and risk mitigation, along with increased productivity.

“ServiceNow provides one of the greatest CMDBs and intelligent workflow platforms on the planet,” Pyle says. “ebridge extends its value by making sure essential IT assets can be incorporated.”

Preparation for the launch of ebridge began in October 2018, when Champion Solutions Group acquired systemiC to strengthen its ServiceNow capabilities. The acquisition brought systemiC CEO Frank Hansen aboard, who now serves as Champion’s Senior Vice President and Lead Developer for ITOM Solutions. “Our unique ebridge programming pattern allows us to rapidly create application connectivity girders into ServiceNow,” says Hansen. “If our customer’s enterprise application has a restful API, ebridge allows us to have it communicating with ServiceNow for data enrichment and workflow callbacks within two weeks.”

Because ebridge facilitates bidirectional data correlation, IT professionals can connect the dots across enterprise applications and act on real-time data in ServiceNow. Champion’s role is to help companies use ebridge to go deeper with and extract the true value of creating a robust ServiceNow CMDB populated with as many IT assets as possible.

“ebridge enhances the ServiceNow Discovery module to offer greater and more actionable insights into your on-premise and cloud resources,” says Pyle. “But it also goes beyond maximizing the ServiceNow investment. Your end-users continue to work within the familiarity of the ServiceNow environment. Since ebridge is a SaaS tool, there’s no need to worry about the cost of training new IT personnel if a key member of your team leaves because we administer and maintain ebridge on your behalf.”

ebridge allows ServiceNow and you, as a customer, to truly define the “source of truth” by leveraging data feeds from multiple sources (from your existing tools). ebridge removes information barriers and creates a seamless, connected experience for ServiceNow management. The SaaS tool is a ready-built solution for IT professionals who are searching for ways to consolidate and utilize the true power of the ITIL framework that ServiceNow offers when existing assets are integrated.

Learn more about ebridge by visiting

About Champion Solutions Group

Champion Solutions Group specializes in delivering technology services and solutions to help our customers reduce costs, increase productivity, and mitigate risk. We utilize a time-tested and proven methodology to transform the economics of IT data centers. Our solutions change and improve the way people work, interact, and adopt technology. Champion Solutions Group is headquartered in Boca Raton, FL and was founded in 1979. We focus on virtualization, cloud, and data management solutions.


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Erick Bacallao joined Champion Solutions Group in 2015 after a career of Software Development in Cuba at the National Cancer Care Institute of Cuba, followed by moving to the States with allAware.


Champion acquired allAware and its properties and Erick has utilized his extensive background and expertise in IT and Software Development to rise to VP of Product Development in less than 5 years. During this time, Erick has been involved with key projects that led to the launch of numerous products including CSP Boss, Inscape platform and 365 Productivity Insights.


Erick has a Bachelor of Science in Computer Science from the University of Havana. He won Gold Medals for Programming from the Ministry of Education in Cuba, and he is certainly still a Gold Medalist for Champion!


As President and CEO, Chris is responsible for the development of key strategic alliances and solution portfolio. He leads Champion’s go-to market and execution strategies for integrated offerings in the cloud, in security, and in digital infrastructure, always focusing on improving the customer experience and driving transformative business outcomes.


He also aligns key partner initiatives with company strategy and oversees corporate marketing and messaging to gain mindshare with customers and partners. It’s his vision and innovativeness that have catapulted Champion up the ranks to become a $100M+ organization—and one of the most respected solution providers in the industry.


Over the past two decades, Chris has also focused on mergers and acquisitions, as well as innovative product development. He is the original founder and an active member on the Board of Managed Maintenance, Inc., a SAAS provider and consulting firm that utilizes their award-winning One-View Portal to help the IT Channel and its customers manage their IT Maintenance.


Chris is also the original founder and chief strategist behind one of the original storage cloud providers, Storage Access / BluePoint. During the course of a few short years, he had raised $20M and took that company public on the Toronto Stock Exchange. It has since been acquired by Pomeroy.


In 2012, Chris led the acquisition of MessageOps and continued the product development and worldwide launch of its premier SAAS, 365 Command. Built on Microsoft Azure, 365 Command is currently managing over 1 million seats of Microsoft’s Office 365. After achieving this phenomenal milestone, 365 Command and other MessageOps O365 utilities were sold to Kaseya.


Over the past 35 years, Chris as worked tirelessly to not only advance his own career, but those of his employees. In addition to leading a $100M organization, Chris can also be found sitting with sales teams, cold calling and coaching, and validating why Champion has been listed on Best Places to Work by both South Florida Business Journal and Computerworld.

Ultimately, the success garnered by Champion Solutions Group, its associated companies, and their employees is due in large part to the leadership of its President and CEO. Perhaps the most fitting award Chris has earned is South Florida Business Journal’s 2013 Ultimate CEO Award.