IBM BigFix

Champion Solutions Group is an IBM Platinum Business Partner that specializes in endpoint security solutions and services, with extensive experience and skillsets for the IBM BigFix platform. We follow a proven, time-tested methodology to discover what you have today, the gaps that need to be filled, and how to close those gaps. If we realize that your current security tool investments don’t close the gaps, we will help create the right strategy for your unique business needs.

What is IBM BigFix?

IBM BigFix (formerly Tivoli Endpoint Manager) is an endpoint security solution that lets you see, understand and act on endpoint threats fast. BigFix delivers complete management and security to all endpoints (Windows, Mac, Linux, UNIX and Mobile) across the entire network with real-time visibility and closed-loop process on the lifecycle of each device, using a single server for up to 250,000 endpoints utilizing a single port and intelligent agent.

The core differentiation lies in its security policy management capabilities with fully automated remediation. The product includes an extensive library of compliance templates with matching remediation action content for DISA, STIG, FDCC, SCAP, and USGCB. Another differentiator is that the tool’s intelligence is on the endpoint, rather than the server. This allows the agent to actively discover a deviation from policy and execute remediation, rather than rely on a predefined schedule of system scans and subsequent server-side reporting. This enables organizations to maintain higher degrees of configuration compliance. IBM’s solution is a particularly good fit for heavily regulated industries and government.

IBM BigFix Patch Management Platform


Patch Management
Security Configuration Management
Vulnerability Assessment
Compliance Analytics
3rd Party Anti-virus Management
Self Quarantine
PCI DSS (Add-On)


Your team will be well equipped with a platform that lets you see your endpoints clearly to detect evasive attacks with behavioral analytics, and then define the scope of the attacks to take remediation action.

Patch Management:

OS Patching
3rd Party App Patching
Offline Patching


Patch Management
Asset Discovery
SW Distribution
Advance Patching
Remote Control
OS Deployment
Power Management
Sequenced Task Automation


Complete Software / Hardware Inventory
Software Usage Reporting
Software Tagging
Software Catalog Correlation


Asset Discovery
Patch Management
Software Distribution

IBM BigFix Customers who Trust Champion:

Endpoint Security Software Endpoint Protection Software What is BigFix
Endpoint Security Software What is BigFix endpoint protection software
endpoint security software what is bigfix endpoint protection software
endpont security software what is bigfix endpoint protection software
endpoint security software what is bigfix endpoint protection software
endpoint security software what is bigfix endpoint protection software
endpoint security software what is bigfix endpoint protection software
endpoint security software endpoint protection software what is bigfix
IBM BigFix
endpoint security software what is bigfix endpoint protection software
endpoint security software what is bigfix endpoint protection software
endpoint security software what is bigfix endpoint protection software

IBM BigFix Services

Today’s endpoint security is requiring more advanced tactics and strategy than ever before – and knowledgeable partners to implement them. Champion’s security experts help clients to implement real-time reporting that provides visibility and control on security posture, necessary patches and even whether there are vulnerability in your endpoints, from standard mobile devices to specialized Linux systems. Extend your enterprise and mobile investment with the easy integration of IBM’s endpoint security platform with the help of our certified engineers and architects.

Our team will perform a discovery and assessment of your current endpoint security landscape, include patch management practices, in order to understand what you have today and the gaps that need to be filled.

Proof of Concept
After we thoroughly discover and assess your current endpoint security and patch management process, we can deliver a POC within a day to show you the benefit of having a lifecycle management platform for your endpoints. 

Design, Setup, and Installation

  • Size and placement of Big Fix infrastructure
  • Install and configure the base system
  • Help install the agents to the desired systems
  • Configure LDAP integration
  • Create Role/Group in Big Fix to match AD group

Patch Management

  • Work with your team to understand your patching process and Change Management guidelines
  • Create a workflow for capturing the patching requirements
  • Create baselines for adhering to compliancy (patch) during change windows
  • Automate the patching process
  • Create reports to show compliance
  • Train staff

Windows 10
Migrating to Windows 10 is a significant undertaking. Champion can assist you with your Windows 10 strategy and migration, along with enabling security features such as Secure Boot. We can provide a POC in a matter of hours to show you the benefit of lifecycle management of endpoints with a focus around Windows 10 adoption. Learn more about our Windows 10 services.

Managed Services
Let Champion help you with 24×7  remote administration, operations, security, and monthly or hourly services.

Health Check for Existing Implementations
Our team can perform a health check on your environment. This allows us to better understand how Big Fix is setup. A typical health check includes:

  • Overall Design
  • Relay architecture: Relay selection, Auto vs Manual, DMZ/Off Network
  • Performance: BES Server, Relays, Endpoints,
  • Policies/Actions
  • Log files: BufferDir/Gather/Relays
  • Database: Size, Maintenance, Transactions logs
  • Users: Groups /Roles, LDAP

Champion can deliver a customized training session for your staff members. For example, a one-day training workshop would include:

  • An overview of asset discovery
  • An overview of Big Fix remote control
  • An overview of software packages
  • An overview of VMware integration
  • An overview of the training runbooks

For more information and to learn more about a 30-day Free Trial, call 800-771-7000 or submit our contact us form on the side of this page.

Most Recent IBM BigFix and Endpoint Security Articles

Contact our knowledgeable team today to learn how our 35 years of experience can empower your organization to reduce costs, increase productivity, and mitigate risks.

Erick Bacallao joined Champion Solutions Group in 2015 after a career of Software Development in Cuba at the National Cancer Care Institute of Cuba, followed by moving to the States with allAware.


Champion acquired allAware and its properties and Erick has utilized his extensive background and expertise in IT and Software Development to rise to VP of Product Development in less than 5 years. During this time, Erick has been involved with key projects that led to the launch of numerous products including CSP Boss, Inscape platform and 365 Productivity Insights.


Erick has a Bachelor of Science in Computer Science from the University of Havana. He won Gold Medals for Programming from the Ministry of Education in Cuba, and he is certainly still a Gold Medalist for Champion!


As President and CEO, Chris is responsible for the development of key strategic alliances and solution portfolio. He leads Champion’s go-to market and execution strategies for integrated offerings in the cloud, in security, and in digital infrastructure, always focusing on improving the customer experience and driving transformative business outcomes.


He also aligns key partner initiatives with company strategy and oversees corporate marketing and messaging to gain mindshare with customers and partners. It’s his vision and innovativeness that have catapulted Champion up the ranks to become a $100M+ organization—and one of the most respected solution providers in the industry.


Over the past two decades, Chris has also focused on mergers and acquisitions, as well as innovative product development. He is the original founder and an active member on the Board of Managed Maintenance, Inc., a SAAS provider and consulting firm that utilizes their award-winning One-View Portal to help the IT Channel and its customers manage their IT Maintenance.


Chris is also the original founder and chief strategist behind one of the original storage cloud providers, Storage Access / BluePoint. During the course of a few short years, he had raised $20M and took that company public on the Toronto Stock Exchange. It has since been acquired by Pomeroy.


In 2012, Chris led the acquisition of MessageOps and continued the product development and worldwide launch of its premier SAAS, 365 Command. Built on Microsoft Azure, 365 Command is currently managing over 1 million seats of Microsoft’s Office 365. After achieving this phenomenal milestone, 365 Command and other MessageOps O365 utilities were sold to Kaseya.


Over the past 35 years, Chris as worked tirelessly to not only advance his own career, but those of his employees. In addition to leading a $100M organization, Chris can also be found sitting with sales teams, cold calling and coaching, and validating why Champion has been listed on Best Places to Work by both South Florida Business Journal and Computerworld.

Ultimately, the success garnered by Champion Solutions Group, its associated companies, and their employees is due in large part to the leadership of its President and CEO. Perhaps the most fitting award Chris has earned is South Florida Business Journal’s 2013 Ultimate CEO Award.