MessageOps Launches Free Microsoft Outlook & Teams Activity Measurement Platform

Microsoft Office 365 Global Administrators can quickly provide insights into remote worker productivity with 365 Productivity Insights by MessageOps

April 1, 2020 – Boca Raton, FL. MessageOps, a leader in Microsoft Office 365, Teams and Azure consulting services, has released their easy-to-use and free remote monitoring and productivity platform: 365 Productivity Insights. The global business community can now garner data pertaining to their employee’s Outlook and Teams activity, especially during these unprecedented times.

To ease their transition to a remote-worker model, MessageOps has built 365 Productivity Insights to give Office 365 administrators an easy way to manage and report on email, meetings, and chat activity of their staff. Microsoft recently shared that the COVID-19 outbreak has caused a 500 percent increase in usage of Teams meetings, calling, and conferences and a 200 percent increase in Teams usage on mobile devices*.

Having migrated over six million seats to Office 365, MessageOps understands the needs of the community and the types of insights that will help them be more productive and get the most out of their investment. Experts in the art of managing Office 365, the company has listened to customer requests in the wake of the outbreak and used this information to create a central place to monitor employee productivity.

“You can’t manage what you can’t measure” is a motto that Chris Pyle, CEO of MessageOps, employs with his own team. “The surge of remote employees has put many managers in a predicament: how can I better manage a remote worker?” said Chris Pyle. “Using data in Office 365, we are able to deliver an easy tool to help IT and management teams quickly get key productivity metrics and trends.”

Pyle continues, “Taking it a step further, 365 Productivity Insights also can help identify training opportunities by individual users or by department. Either way, our goal is to help make the IT team look like hero’s and let them focus on other important areas of their business.”

The productivity statistics that you can view at a glance include:

• # of emails sent by user and department
• # of emails received by user and department
• # of emails read by user and department
• # of Teams meetings by user and department
• # of Teams private chats by user and department
• # of Teams meeting chats by user and department
• Trended Mail Traffic Summary for the whole company
• Trended Microsoft Teams summary for the whole company

Furthermore, it’s easy to spot gaps in a user’s or department’s activity where they may need additional training. For example, if Teams usage is non-existent or very low over a period of time, perhaps it’s because the user or department doesn’t have the skills yet to adopt it. 365 Productivity Insights provides this type of data to IT should it require managerial attention. MessageOps delivers other free tools to help with user adoption.

Global administrators for Office 365 can simply login with Office 365 credentials to get statistics and historical data. The data in 365 Productivity Insights is non-intrusive and only uses read-only access into your Microsoft Office 365 environment.

To start using 365 Productivity Insights, visit: https://messageops.com/365-productivity-insights/

*Source: https://mspoweruser.com/microsoft-teams-91-of-the-100-largest-companies/

About MessageOps
MessageOps, the cloud business unit of Champion Solutions Group, assists clients with their migrations to Office 365 and Azure, as well as with the consumption and adoption post-migration. MessageOps strives to enhance their client’s experience by offering great tools, tips, services, and software which extend the functionality of their Microsoft investment. An award-wining innovator, MessageOps has created solutions to synchronize passwords, bypass PowerShell, migrate data across environments, as well as solutions to help monitor, manage, and report on Office 365 environments.

MessageOps has earned numerous Microsoft Cloud awards, was ranked among Talkin’ Cloud’s Top 100 Cloud Service Providers, listed in CRN’s “30 Cloud VARs That Get It”, and CSP Boss ranked in the Top 50 Cloud Monitoring, Management Software Tools by ChannelE2E. To learn more, visit www.messageops.com.

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Erick Bacallao joined Champion Solutions Group in 2015 after a career of Software Development in Cuba at the National Cancer Care Institute of Cuba, followed by moving to the States with allAware.

 

Champion acquired allAware and its properties and Erick has utilized his extensive background and expertise in IT and Software Development to rise to VP of Product Development in less than 5 years. During this time, Erick has been involved with key projects that led to the launch of numerous products including CSP Boss, Inscape platform and 365 Productivity Insights.

 

Erick has a Bachelor of Science in Computer Science from the University of Havana. He won Gold Medals for Programming from the Ministry of Education in Cuba, and he is certainly still a Gold Medalist for Champion!

 

As President and CEO, Chris is responsible for the development of key strategic alliances and solution portfolio. He leads Champion’s go-to market and execution strategies for integrated offerings in the cloud, in security, and in digital infrastructure, always focusing on improving the customer experience and driving transformative business outcomes.

 

He also aligns key partner initiatives with company strategy and oversees corporate marketing and messaging to gain mindshare with customers and partners. It’s his vision and innovativeness that have catapulted Champion up the ranks to become a $100M+ organization—and one of the most respected solution providers in the industry.

 

Over the past two decades, Chris has also focused on mergers and acquisitions, as well as innovative product development. He is the original founder and an active member on the Board of Managed Maintenance, Inc., a SAAS provider and consulting firm that utilizes their award-winning One-View Portal to help the IT Channel and its customers manage their IT Maintenance.

 

Chris is also the original founder and chief strategist behind one of the original storage cloud providers, Storage Access / BluePoint. During the course of a few short years, he had raised $20M and took that company public on the Toronto Stock Exchange. It has since been acquired by Pomeroy.

 

In 2012, Chris led the acquisition of MessageOps and continued the product development and worldwide launch of its premier SAAS, 365 Command. Built on Microsoft Azure, 365 Command is currently managing over 1 million seats of Microsoft’s Office 365. After achieving this phenomenal milestone, 365 Command and other MessageOps O365 utilities were sold to Kaseya.

 

Over the past 35 years, Chris as worked tirelessly to not only advance his own career, but those of his employees. In addition to leading a $100M organization, Chris can also be found sitting with sales teams, cold calling and coaching, and validating why Champion has been listed on Best Places to Work by both South Florida Business Journal and Computerworld.

Ultimately, the success garnered by Champion Solutions Group, its associated companies, and their employees is due in large part to the leadership of its President and CEO. Perhaps the most fitting award Chris has earned is South Florida Business Journal’s 2013 Ultimate CEO Award.