IBM Power Systems & Managed Services

IBM Power Systems Leads the Way to Innovative Computing

Leader in IBM Power Systems Server Consolidation, Virtualization, and Cloud with more than 2500+ Implementations

Champion Solutions Group, an IBM Platinum Business Partner, are experts in designing, implementing, managing, and supporting IBM Power server environments—from AIX and Linux to IBM i platforms. We can help with all of these platform requirements from managed hosting, cloud instances, backup and recovery, and managed support.

Having designed, architected and implemented over 2500 Power solutions, we have the experience and expertise to deliver a full range of managed services for your Power environment including server monitoring, O/S updates, security services and data backups. We are able to architect and customize a solution and SLA for your unique requirements.

Direct from our Customers

“Champion’s team was a tremendous asset throughout the life of this IBM Power project and has become the gold standard to which I hold all other business partners. We couldn’t be happier with the results we’ve achieved nor the effort put forth on our behalf.”
— Manager of  Information Management Planning at BI-LO

“Champion is also helping us with our migration plan from p6 to p7 server. I am sure their skills and service will be of great benefit for NCL with that project too.”
— Manager of Data Management at NCL

Paving the Road to Innovation with Managed Services

Through advanced automation and economies of scale, Champion can provide these managed services very efficiently and cost effectively. By having Champion manage your IBM AIX & i environment, you will be able to realize higher uptime and reliability at reduced support costs. Also, you will be able to have your staff focus on more valuable business activities and innovation, other than monitoring message queues and job statuses.

Managed Services Offerings:

  • IBM AIX & i Remote Administration – Our Remote Administration Services include 24/7 remote monitoring of your IBM AIX & i environment for errors and alerts. We are also responsible for problem determination, problem resolution, vendor management, change management, PTF management, backups, restores, batch jobs, and in general, full administration of the environment. Through advanced automation and economies of scale, we can provide these services very efficiently and cost effectively.
  • IBM AIX & i Remote Monitoring – IBM AIX & i outages and problems that occur during off-hours can wreak havoc on your organization if they don’t get resolved before the next business day. We deliver a cost-effective service to ensure these problems are addressed quickly with minimal impact and disruption the next business day. Our IBM team is watching your environment 24/7 for errors and alerts. When problems arise, we escalate those to your staff using your custom escalation policies and procedures.
  • Disaster Recovery: Depending on your RTO and RPO, we can assist with replication, archiving, and backup tape.
  • Amazon Web Services Managed Services: Our services solve the three biggest challenges customers face when running systems in AWS: Performance Monitoring; Security & Compliance; and Cost Optimization. Our fully-managed services for AWS includes 24/7 AWS Performance Monitoring and Support, 24/7 AWS Security Monitoring and Compliance and AWS Cost Optimization.
  • Azure Managed Services: Champion and our Microsoft Cloud Business Unit, MessageOps, are Azure experts. Having migrated over 3,000 customers to the Microsoft cloud and over 2.4 million users to Azure Active Directory, we can help you design, build, and manage Azure solutions that are customized for your business. Our Azure Managed Services help you optimize your performance, security and cost so you get the most out of your Azure environment. This includes 24/7 security, performance, and compliance monitoring, along with cost optimization.
  • IBM i & AIX or Mixed Environment Hosting & Custom Hosting: Whether you are running a single server or a broad mix of these technologies (VMware+UNIX or IBM i, etc.) in your data center, we can support all of your hosting needs or develop a customized solution that cost-effectively provides the skills, facilities, and flexibility you need to deliver your business applications in a secure and reliable manner.
  • Citrix XenApp/XenDesktop engagements: We utilize Citrix XenApp, Citrix XenDesktop, Citrix Receiver and Citrix Netscaler appliances to deliver hosted Windows applications and hosted Windows desktops. They can be accessed via the Internet and viewed by Windows PCs and Macs as well as smartphones and tablet platforms including Apple, Android, HP and RIM. We utilize Citrix XenApp Hosting to deliver both hosted Windows applications and hosted Windows desktop environments. Citrix XenDesktop Hosting is utilized to deliver Virtual Desktop Infrastructure (VDI) solutions.
  • Lotus / Domino Remote Administration & Monitoring: With more than 500,000 Lotus users under management worldwide, Champion can provide 24/7 management of your entire Lotus environment for less than it costs to staff a single Domino Administrator. Our Remote Administration & Monitoring Service allows our team to manage your entire Lotus environment anywhere in the world from our 24/7 Network Operations Center (NOC). This includes management of your Lotus software, hardware platforms, databases, operating systems and network components.
  • Lotus / Domino Hosting: We deliver hosting solutions for IBM Lotus Domino, IBM Lotus Notes, IBM Lotus Traveler, IBM Lotus iNotes, IBM Lotus Domino Document Manager, IBM Lotus Sametime, IBM Lotus Quickr, IBM Lotus Connections, and all other Lotus software. The services include:
    • 24/7 Monitoring and Management
    • Email Topology Design
    • Data Backup & Disaster Recovery
    • Custom Data Replication Solutions
    • Change Control
    • Version Management
    • Capacity Planning
    • Performance & Security Management
    • Trouble Ticketing
    • Problem Determination & Problem Resolution
    • Problem Escalation & Call outs
    • Vendor Management
    • Offsite Tape Rotation

A Powered Approach Drives The Solution

Application layer: We host applications and are agnostic as to the applications we host and can provide customized app level monitoring.

Database layer: We offer limited operational and production Database Administration, including MS SQL Server, Oracle, DB2 and My SQL.

OS, Servers, Networks, and Data Center Facilities: Our managed hosting services are primarily focused upon infrastructure required to run applications.  We generally stop at the OS level.

Managed DNS/Firewall/VPN and Intrusion Detection/Prevention

Vulnerability Handling and Server Hardening

Integrity Monitoring and DDoS Protection

Advanced Data Encryption and Penetration Testing

On Demand Champion Webinar: IBM i Trends & Directions with Steve Will (IBM i Chief Architect)

Take The Initiative

The computing and security demands placed on businesses will continue to grow more complex as cloud computing makes inroads into IT infrastructures. In taking the initiative to move to IBM Power Systems and leveraging Managed Services, you are assured of moving ahead of the competition. Contact us today or call 800-771-7000 to get started.

Erick Bacallao joined Champion Solutions Group in 2015 after a career of Software Development in Cuba at the National Cancer Care Institute of Cuba, followed by moving to the States with allAware.

 

Champion acquired allAware and its properties and Erick has utilized his extensive background and expertise in IT and Software Development to rise to VP of Product Development in less than 5 years. During this time, Erick has been involved with key projects that led to the launch of numerous products including CSP Boss, Inscape platform and 365 Productivity Insights.

 

Erick has a Bachelor of Science in Computer Science from the University of Havana. He won Gold Medals for Programming from the Ministry of Education in Cuba, and he is certainly still a Gold Medalist for Champion!

 

As President and CEO, Chris is responsible for the development of key strategic alliances and solution portfolio. He leads Champion’s go-to market and execution strategies for integrated offerings in the cloud, in security, and in digital infrastructure, always focusing on improving the customer experience and driving transformative business outcomes.

 

He also aligns key partner initiatives with company strategy and oversees corporate marketing and messaging to gain mindshare with customers and partners. It’s his vision and innovativeness that have catapulted Champion up the ranks to become a $100M+ organization—and one of the most respected solution providers in the industry.

 

Over the past two decades, Chris has also focused on mergers and acquisitions, as well as innovative product development. He is the original founder and an active member on the Board of Managed Maintenance, Inc., a SAAS provider and consulting firm that utilizes their award-winning One-View Portal to help the IT Channel and its customers manage their IT Maintenance.

 

Chris is also the original founder and chief strategist behind one of the original storage cloud providers, Storage Access / BluePoint. During the course of a few short years, he had raised $20M and took that company public on the Toronto Stock Exchange. It has since been acquired by Pomeroy.

 

In 2012, Chris led the acquisition of MessageOps and continued the product development and worldwide launch of its premier SAAS, 365 Command. Built on Microsoft Azure, 365 Command is currently managing over 1 million seats of Microsoft’s Office 365. After achieving this phenomenal milestone, 365 Command and other MessageOps O365 utilities were sold to Kaseya.

 

Over the past 35 years, Chris as worked tirelessly to not only advance his own career, but those of his employees. In addition to leading a $100M organization, Chris can also be found sitting with sales teams, cold calling and coaching, and validating why Champion has been listed on Best Places to Work by both South Florida Business Journal and Computerworld.

Ultimately, the success garnered by Champion Solutions Group, its associated companies, and their employees is due in large part to the leadership of its President and CEO. Perhaps the most fitting award Chris has earned is South Florida Business Journal’s 2013 Ultimate CEO Award.