Riverbed Technology, Inc. : EnvisionRxOptions Overcomes Archiving Challenges With Whitewater Cloud Storage Gateway Appliance


Customer Resolves Archiving and Data Protection Issues While Saving Up to 75 Percent on Cloud Storage Costs

SAN FRANCISCO-January 14, 2013-Riverbed Technology (NASDAQ: RVBD), the performance company, today announced that EnvisionRxOptions, a leading provider of transparent pharmacy benefits management (PBM) services, has deployed the Riverbed® Whitewater® cloud storage gateway appliance to support its four locations across the United States. Moving to cloud backup with Whitewater saves EnvisionRxOptions up to 75 percent in storage fees and improves the company’s archiving operations to assist with data storage growth and Health Insurance Portability and Accountability Act (HIPAA) compliance.

Before working with Riverbed, EnvisionRxOptions was experiencing three different data protection and archiving pain points:

  • Archiving up to 8,000 customer and client calls per day was consuming expensive tier-one storage in multiple sites due to replication and backup policies that were creating up to four times the amount of the original data
  • Archiving large financial spreadsheets created to analyze past claims as part of new business acquisition
  • Protecting the emails stored in its Symantec Enterprise Vault archiving system with Backup Exec

Overall, the company needed to manage 15 terabytes of data, which was growing between 30 to 50 percent annually and was too expensive to replicate multiple times to its other storage sites. Furthermore, the company required its patient health records to be maintained for 10 years, and the company’s previous archival approach did not scale and was cumbersome and costly. As a result, EnvisionRxOptions turned to Champion Solutions Groupto suggest better solutions to address these challenges. Champion Solutions Group recommended cloud backup as a way for EnvisionRxOptions to cut storage costs while simplifying backup processes and suggested a Riverbed Whitewater cloud storage gateway appliance and Nirvanix as the cloud provider.”It’s incredible how quickly we got the Whitewater cloud storage gateway appliance up and running,” said Nakul Kapadia, director of IT, at EnvisionRxOptions. “We picked Nirvanix from a drop down menu, entered in our credentials, and were up and running and replicating data to the cloud in about 30 minutes. We have seen great results and the end-to-end data security in flight and at rest with SSL v3 and 256-bit AES encryption gives us confidence in storing our data in the cloud and also helps satisfy our audit requirements.”

The Whitewater appliance compresses WAV files created from the customer phone calls, which results in a 50 percent savings in data set sizes, reduction in cloud storage costs, and faster transmission times. EnvisionRxOptions is seeing a deduplication ratio of up to four-to-one for the financial analyst claims spreadsheets, which represents a 75 percent savings in cloud storage fees. Kapadia added that, “This is very significant because our data growth was far outpacing our ability to scale our storage in our primary and secondary sites and also our ability to scale our backup solutions.”

“Whitewater was the perfect fit for us. It’s been an efficient and successful experience, and we couldn’t be happier with the results. We now have a very effective archiving solution that is secure and meets our compliance requirements. Just as important, we found a solution to our ever-growing data sets that wasn’t feasible with on-site storage and would have been very expensive due to replication requirements to protect this data,” said Kapadia.

EnvisionRxOptions was founded in 2001 with headquarters in Twinsburg, OH with additional locations in North Canton, OH, Sacramento, CA and Fort Lauderdale, FL. EnvisionRxOptions was started to provide transparency and disclosure to the PBM marketplace, providing PBM services, including network-pharmacy claims processing, home delivery (mail-order), benefit-design consultation, drug-utilization review, formulary management, disease management and drug data analysis services.

For more information about the Whitewater product family, visit https://www.riverbed.com/whitewater

Additional Resources

Forward Looking Statements
This press release contains forward-looking statements, including statements relating to the expected demand for Riverbed’s products and services, statements regarding performance results of Riverbed solutions that may suggest likely or certain outcomes, and statements relating to Riverbed’s ability to meet the needs of distributed organizations. These forward-looking statements involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to react to trends and challenges in our business and the markets in which we operate; our ability to anticipate market needs or develop new or enhanced products to meet those needs; the adoption rate of our products; our ability to establish and maintain successful relationships with our distribution partners; our ability to compete in our industry; fluctuations in demand, sales cycles and prices for our products and services; shortages or price fluctuations in our supply chain; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Riverbed’s business are set forth in our Form 10-Q filed with the SEC on October 25, 2012. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. Any future product, feature or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. Riverbed reserves the right to modify future product plans at any time.

About Riverbed
Riverbed delivers performance for the globally connected enterprise. With Riverbed, enterprises can successfully and intelligently implement strategic initiatives such as virtualization, consolidation, cloud computing, and disaster recovery without fear of compromising performance. By giving enterprises the platform they need to understand, optimize and consolidate their IT, Riverbed helps enterprises to build a fast, fluid and dynamic IT architecture that aligns with the business needs of the organization. Additional information about Riverbed (NASDAQ: RVBD) is available at www.riverbed.com.

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.


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