VMware Expands Support for Healthcare Customers with Business Associate Agreements

PALO ALTO, Calif., Nov. 13, 2013 — Today VMware, Inc. (NYSE: VMW), the global leader in virtualization and cloud infrastructure announced Health Insurance Portability and Accountability Act (HIPAA) assessments and attestation for VMware vCloud® Hybrid Service™, and VMware is now providing HIPAA Business Associate Agreements (BAAs) to customers.

“Healthcare-focused customers and partners can now obtain a HIPAA BAA from VMware for vCloud Hybrid Service and take advantage of an independent third party assessment of vCloud Hybrid Service against HIPAA security controls and breach notification requirements,” said Bill Fathers, senior vice president and general manager, Hybrid Cloud Services Business Unit, VMware.

“This significant milestone enables our healthcare customers to not only take advantage of the agility and flexibility of vCloud Hybrid Service, but collaborate, share, store and centralize Protected Health Information (PHI) so they can operate more efficiently, while protecting patient privacy.”

VMware recently completed an independent third party assessment against the relevant HIPAA /Health Information Technology for Economic and Clinical Health Act (HITECH) requirements by BrightLine CPAs & Associates, Inc., an independent Certified Public Accountant (CPA) firm that specializes in cloud provider assurance and compliance. The auditor also issued an attestation report stating that the information security program for vCloud Hybrid Service meets the applicable HIPAA security and HITECH breach notification requirements.

These compliance milestones enable healthcare-focused customers and partners to confidently embrace vCloud Hybrid Service while meeting HIPAA regulations on BAAs. “The healthcare IT industry needs trusted, reliable and stable business associates that will help address the appropriate administrative, physical and technical safeguard requirements under HIPAA security rules,” said Dr. Shafiq Rab, vice president and chief information officer, Hackensack University Medical Center. “It is the healthcare industry’s moral and ethical duty to protect the privacy of the very people who in their most vulnerable moments trust us with their lives, and VMware is on the right track in helping us achieve this.”

VMware is also offering a HIPAA/HITECH-focused whitepaper for customers interested in achieving HIPAA/HITECH compliance. The HIPAA/HITECH Compliance Using VMware vCloud Hybrid Service whitepaper outlines the individual and joint responsibilities of VMware customers when PHI is transmitted to, stored in, processed by, or retrieved from vCloud Hybrid Service.

VMware vCloud Hybrid Service, built on VMware vSphere®, enables customers to extend the same applications, networking, management, operations and tools across both on-premises and off-premises environments. VMware vSphere is the leading KLAS-rated x86 virtualization platform in healthcare, providing hospitals with an industry proven virtualization platform for delivering powerful solutions from the point of care to the hospital’s data center.

Trademarks of VMware, Inc. in the United States and other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. The use of the word “partner” or “partnership” does not imply a legal partnership relationship between VMware and any other company.

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Erick Bacallao joined Champion Solutions Group in 2015 after a career of Software Development in Cuba at the National Cancer Care Institute of Cuba, followed by moving to the States with allAware.


Champion acquired allAware and its properties and Erick has utilized his extensive background and expertise in IT and Software Development to rise to VP of Product Development in less than 5 years. During this time, Erick has been involved with key projects that led to the launch of numerous products including CSP Boss, Inscape platform and 365 Productivity Insights.


Erick has a Bachelor of Science in Computer Science from the University of Havana. He won Gold Medals for Programming from the Ministry of Education in Cuba, and he is certainly still a Gold Medalist for Champion!


As President and CEO, Chris is responsible for the development of key strategic alliances and solution portfolio. He leads Champion’s go-to market and execution strategies for integrated offerings in the cloud, in security, and in digital infrastructure, always focusing on improving the customer experience and driving transformative business outcomes.


He also aligns key partner initiatives with company strategy and oversees corporate marketing and messaging to gain mindshare with customers and partners. It’s his vision and innovativeness that have catapulted Champion up the ranks to become a $100M+ organization—and one of the most respected solution providers in the industry.


Over the past two decades, Chris has also focused on mergers and acquisitions, as well as innovative product development. He is the original founder and an active member on the Board of Managed Maintenance, Inc., a SAAS provider and consulting firm that utilizes their award-winning One-View Portal to help the IT Channel and its customers manage their IT Maintenance.


Chris is also the original founder and chief strategist behind one of the original storage cloud providers, Storage Access / BluePoint. During the course of a few short years, he had raised $20M and took that company public on the Toronto Stock Exchange. It has since been acquired by Pomeroy.


In 2012, Chris led the acquisition of MessageOps and continued the product development and worldwide launch of its premier SAAS, 365 Command. Built on Microsoft Azure, 365 Command is currently managing over 1 million seats of Microsoft’s Office 365. After achieving this phenomenal milestone, 365 Command and other MessageOps O365 utilities were sold to Kaseya.


Over the past 35 years, Chris as worked tirelessly to not only advance his own career, but those of his employees. In addition to leading a $100M organization, Chris can also be found sitting with sales teams, cold calling and coaching, and validating why Champion has been listed on Best Places to Work by both South Florida Business Journal and Computerworld.

Ultimately, the success garnered by Champion Solutions Group, its associated companies, and their employees is due in large part to the leadership of its President and CEO. Perhaps the most fitting award Chris has earned is South Florida Business Journal’s 2013 Ultimate CEO Award.